
Why More Training Is Often the Wrong Answer
When something goes wrong at work, organizations tend to respond in predictable ways. A risk appears. An incident happens. A mistake repeats. A compliance concern emerges. Performance drops. And almost […]

When something goes wrong at work, organizations tend to respond in predictable ways. A risk appears. An incident happens. A mistake repeats. A compliance concern emerges. Performance drops. And almost […]

Organizations often say they want to scale learning. What they usually build is bureaucracy. More intake forms. More approval layers. More steering committees. More custom programs. More dashboards reporting activity. […]

In the mid 1990s, a man walked into a bank in Pittsburgh and robbed it in broad daylight. He wore no mask, used no disguise, and made no attempt to […]

AI Literacy in the Age of Intelligent Agents — Part 4 of 4 This article is part of a four-part series on AI literacy in the age of intelligent agents. […]

AI Literacy in the Age of Intelligent Agents — Part 3 of 4 This article is part of a four-part series on AI literacy in the age of intelligent agents. […]

AI Literacy in the Age of Intelligent Agents — Part 2 of 4 This article is part of a four-part series on AI literacy in the age of intelligent agents. […]

AI Literacy in the Age of Intelligent Agents — Part 1 of 4 This article is part of a four-part series on AI literacy in the age of intelligent agents. […]

People go through the training.They understand it.They even agree with it. But when it comes time to use it, nothing really changes. They go back to what they’ve always done. […]

People go through the training.They understand it at the time.It even feels useful. But a few days or weeks later, it’s gone. And when the situation comes up again, they […]

People complete the training.They pass the assessment.They say it was clear. And then, back at work, the same mistakes keep happening. This is one of the most common frustrations in […]