
Your Doctor Would Never Do What L&D Does Every Day
Imagine walking into your doctor’s office and saying: “I asked AI about my symptoms. It says I have a liver problem. I’d like medication.” The doctor smiles and replies: “Of […]

Imagine walking into your doctor’s office and saying: “I asked AI about my symptoms. It says I have a liver problem. I’d like medication.” The doctor smiles and replies: “Of […]

Something uncomfortable is happening inside Learning and Development. The old model still works. At least on paper. A business issue appears. Someone requests training. A course gets built. People complete […]

Learning and Development teams are under more pressure than ever to prove value. Budgets are being scrutinized. Priorities are shifting. Executives want measurable outcomes. And almost every learning leader has […]

Most training does not fail in the classroom. In fact, many programs look successful. People complete the training. Feedback scores are positive. Managers feel reassured. Compliance requirements are met. The […]

In September 2023, I published an article titled “99 ChatGPT Prompts for Instructional Designers.“ At the time, generative AI was still new to most Learning & Development professionals. Many of […]

AI has created both excitement and anxiety inside Learning and Development. Every week brings another announcement. New tools. Faster content creation. Automated video. AI-generated assessments. Course outlines in seconds. The […]

Most organizations think failure happens during execution. The strategy was weak. The project team struggled. Stakeholders resisted change. Adoption was slow. Leadership lost focus. Budget pressure appeared. The implementation became […]

When something goes wrong at work, organizations tend to respond in predictable ways. A risk appears. An incident happens. A mistake repeats. A compliance concern emerges. Performance drops. And almost […]

Organizations often say they want to scale learning. What they usually build is bureaucracy. More intake forms. More approval layers. More steering committees. More custom programs. More dashboards reporting activity. […]

In the mid 1990s, a man walked into a bank in Pittsburgh and robbed it in broad daylight. He wore no mask, used no disguise, and made no attempt to […]