
When Confidence Outruns Understanding
In the mid 1990s, a man walked into a bank in Pittsburgh and robbed it in broad daylight. He wore no mask, used no disguise, and made no attempt to […]

In the mid 1990s, a man walked into a bank in Pittsburgh and robbed it in broad daylight. He wore no mask, used no disguise, and made no attempt to […]

AI Literacy in the Age of Intelligent Agents — Part 4 of 4 This article is part of a four-part series on AI literacy in the age of intelligent agents. […]

AI Literacy in the Age of Intelligent Agents — Part 3 of 4 This article is part of a four-part series on AI literacy in the age of intelligent agents. […]

AI Literacy in the Age of Intelligent Agents — Part 2 of 4 This article is part of a four-part series on AI literacy in the age of intelligent agents. […]

AI Literacy in the Age of Intelligent Agents — Part 1 of 4 This article is part of a four-part series on AI literacy in the age of intelligent agents. […]

People go through the training.They understand it.They even agree with it. But when it comes time to use it, nothing really changes. They go back to what they’ve always done. […]

People go through the training.They understand it at the time.It even feels useful. But a few days or weeks later, it’s gone. And when the situation comes up again, they […]

People complete the training.They pass the assessment.They say it was clear. And then, back at work, the same mistakes keep happening. This is one of the most common frustrations in […]

AI Doesn’t Give You Better Answers. It Gives You Fewer. AI did not solve the information problem. It made it worse. From Information Overload to Something More Dangerous Remember when […]

Most executive conversations about AI focus on technology. What tools are we adopting?How much productivity will we gain?Where can we automate? Those are important questions. But there is another question […]