Organizations often say they want to scale learning. What they usually build is bureaucracy. More intake forms. More approval layers. More steering committees. More custom programs. More dashboards reporting activity. […]
People go through the training.They understand it.They even agree with it. But when it comes time to use it, nothing really changes. They go back to what they’ve always done. […]
People go through the training.They understand it at the time.It even feels useful. But a few days or weeks later, it’s gone. And when the situation comes up again, they […]
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