Why the most valuable learning leaders solve the right problem before designing the right solution. Imagine visiting your family doctor. You explain that you’ve been feeling tired lately. Before asking […]

I keep coming back to one question as AI becomes more capable: If AI can increasingly perform cognitive work itself, what must humans remain responsible for? That question changes the […]

Why the best learning leaders don’t simply know more. They see what others miss. Organizations often ask for experienced learning leaders. It sounds reasonable. Experience suggests wisdom. Better judgment. Better […]

Why organizational culture, leadership behaviour, and daily work practices shape workforce capability more than formal training. Every organization has two curricula. The first is easy to see. It includes courses, […]

Most people will tell you to be patient. Trust the process. Good things take time. Do not rush quality. There is truth in all of that. But there is also […]

Imagine walking into your doctor’s office and saying: “I asked AI about my symptoms. It says I have a liver problem. I’d like medication.” The doctor smiles and replies: “Of […]

Most training does not fail in the classroom. In fact, many programs look successful. People complete the training. Feedback scores are positive. Managers feel reassured. Compliance requirements are met. The […]

In September 2023, I published an article titled “99 ChatGPT Prompts for Instructional Designers.“ At the time, generative AI was still new to most Learning & Development professionals. Many of […]